• When will my order be processed?

    Our team takes 1-5 working days to process packages. Typically, we aim to fulfill all packages within 2-3 working days. Once your package has been processed, a tracking number confirmation email will be sent. Please note that we do not process orders over the weekend and any expedited orders placed after 12.30pm will be processed the next working day.

  • What happens if I refuse your package?

    We are sorry to hear that you rejected your package! Once our team receives your returned package, we will process a refund for the items, minus shipping costs.

  • Will I be able to track the movements of my package?

    Of course, when your package leaves our warehouses, you will be sent an email with a tracking code to follow the movements of your package

  • Payment methods

    You can purchase online on our website and via Instagram or Facebook, using PayPal or major credit cards.

FaQs